Godsown Kitchen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.godsownkitchen.ca and use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request product samples or pricing information
- Place an order for our products
- Contact us via phone, email, or contact form
- Subscribe to our newsletter or marketing communications
This information may include:
- Business name and contact person name
- Email address
- Phone number
- Business address
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
- Device type and operating system
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about products, services, and promotions
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send you marketing communications (with your consent)
- Comply with legal obligations
- Prevent fraud and ensure security
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us with payment processing, delivery services, email marketing, and website hosting.
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
- Request data portability
To exercise these rights, contact us at [email protected] or call 437-320-4488.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Marketing Communications
With your consent, we may send you marketing emails about our products and services. You can opt-out at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us at [email protected]
- Calling us at 437-320-4488
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Godsown Kitchen
Email: [email protected]
Phone: 437-320-4488
Service Area: Greater Toronto Area (London to Pickering)